Gtc update

content/legal-documents/dpa.md

@@ -1,12 +1,12 @@
 # Data Processing Agreement (DPA)
 
-`Version: 18 September 2023`
+`Version: 06 October 2024   `
 
-1. **Objectives of DPA**
+1. **Introduction**
 
     1. The Parties, STAKATER and the Customer, have entered into a contract for specific IT services, referred to as the ["Framework Agreement."](./fa.md) In the performance of the "Framework Agreement", STAKATER processes personal data, referred to as the "Data," on behalf of the Customer.
 
-    1. This Data Processing Agreement (DPA) governs the processing of Customer Data by STAKATER in accordance with Article 28 of the [EU General Data Protection Regulation (GDPR)](../for-cisos/data-protection/gdpr.md).
+    1. This Data Processing Agreement (DPA) governs the processing of Customer Data by STAKATER as the Data Controller in accordance with Article 28 of the [EU General Data Protection Regulation (GDPR)](../for-cisos/data-protection/gdpr.md).
 
 1. **Data Control and Management**
 

content/legal-documents/fa.md

@@ -1,6 +1,6 @@
 # Framework Agreement (FA)
 
-`Version: 9 May 2023`
+`Version: 06 Oct 2024`
 
 Between
 
@@ -28,29 +28,28 @@ from
 
 1. **Scope of Regulation**
 
-    1. This Framework Agreement (FA) regulates the cooperation between the CUSTOMER and STAKATER.
+    1. STAKATER is Sweden's leading Kubernetes services and enablement company and the CUSTOMER would like to obtain services from STAKATER according to the terms of this contract.
     1. Defined terms from one part of the contract also apply to the other parts of the contract unless otherwise specifically agreed.
 
-1. **Term and Duration of FA**
+1. **Term and Duration**
 
-    1. This Framework Agreement shall enter into force upon signature by both Parties.
-    1. The framework agreement shall be renewable with mutual consent post the completion of existing orders.
+    1. This Framework Agreement shall enter into force upon signature by both Parties for a mutually agreed term which shall be renewable with mutual consent.
     1. A termination of this Framework Agreement is possible at the earliest after the completion of all ongoing orders.
 
 1. **Orders and Changes**
 
-    1. The CUSTOMER can make a written request to STAKATER at any time by giving details of the desired services for an order. STAKATER may either reject the order, discuss further details with the CUSTOMER or make a non-binding proposal to the CUSTOMER using the completed order form in accordance with (the "**Order Form**"). The order is only validated by the legally valid signature (including e-signature) of the order by both Parties.
-    1. A change to an existing order can be agreed in binding directly by email or in the customer portal by the authorized persons designated by the Parties.
+    1. The CUSTOMER can make a written request to STAKATER at any time by giving details of the desired services. STAKATER may either reject the order, discuss further details with the CUSTOMER or make a non-binding proposal to the CUSTOMER. The order is only validated by the legally valid signatures (including e-signature) by both Parties on the contractual document(s) including mutually agreed Scope of Work ''SoW''.
+    1. A change to an existing order can be mutually agreed in binding directly by email or in the customer portal (where applicable), on in writing by the authorized persons designated by the Parties.
     1. Each order is subject to the provisions of this Framework Agreement and its Annexes if any.
 
 1. **Scope of Services and Charges**
 
-    1. The specific scope of services and its charges are set out in the Order Form and the service descriptions and prices referenced therein. STAKATER can provide the CUSTOMER with indicative service descriptions and price lists to simplify the ordering process. However, an order is only placed after confirmation by STAKATER.
+    1. The specific scope of services and its charges are set out in the Order Form / SoW and the service descriptions and prices referenced therein. STAKATER may provide the CUSTOMER with indicative service descriptions and price lists to simplify the ordering process. However, an order is only placed after acceptance by STAKATER.
     1. The CUSTOMER can at any time make a request to STAKATER for extension of services under an existing contract, for mutually agreed term and price. Stakater reserves the right to accept or reject this request.
 
 1. **Service Level Agreement**
 
-    The [Service Level Agreement (SLA)](sla.md) shall be applicable according to respective SLA Matrix referenced herein or as an additional appendix.
+    The [Service Level Agreement (SLA)](sla.md) shall be applicable according to respective service and its SLA Matrix referenced herein or as an additional appendix.
 
 1. **Contractual and Performance Review**