Twilio Connect Blog

public/website/blog.html

@@ -67,6 +67,8 @@ <h1 class="page__header__title">Blog</h1>
       <div class="page__inner">
         <div class="page__menu">
           <ul class="vMenu">
+            <li><a href="#reverse-engineering-twilio-connect">September 12, 2024 - Reverse Engineering Twilio's
+                &lt;Connect&gt; Verb</a></li>
             <li><a href="#infrastructure-at-somleng">December 15, 2023 - Infrastructure @ Somleng</a></li>
             <li><a href="#from-cambodia-to-laos-by-motorbike-to-setup-an-early-warning-system">September 2, 2023 - From
                 Cambodia to Laos by Motorbike to setup an Early Warning System</a></li>
@@ -78,9 +80,36 @@ <h1 class="page__header__title">Blog</h1>
           </ul>
         </div>
 
-
         <div class="page__main">
           <div class="text-container">
+
+            <div id="reverse-engineering-twilio-connect">
+              <h2 class="page__main__title">
+                Reverse Engineering Twilio's &lt;Connect&gt; Verb
+              </h2>
+              <h5>
+                September 12, 2024
+              </h5>
+
+              <img src="./images/reverse-engineering-twilio.png" class="expanded__image">
+
+              <h3>
+                What is Twilio's &lt;Connect&gt; Verb and &lt;Stream&gt; noun?
+              </h3>
+
+              <p>
+                Twilio's <a href="https://www.twilio.com/docs/voice/media-streams#bidirectional-media-streams"
+                  target="_blank" class="link"><code></code>&lt;Stream&gt;</a> noun,
+                used within the <code>&lt;Connect&gt;</code> verb, enables
+                real-time streaming of voice data to external systems for AI processing. It allows live audio from a
+                call to be streamed over WebSockets to AI-driven platforms, where speech recognition, natural language
+                processing, or machine learning algorithms can analyze the conversation in real time. This makes it
+                ideal for building voice-powered AI applications like interactive voice response (IVR), real-time
+                transcription, sentiment analysis, and intelligent customer support bots, enhancing the call experience
+                with AI capabilities.
+              </p>
+            </div>
+
             <div id="infrastructure-at-somleng">
               <h2 class="page__main__title">
                 Infrastructure @ Somleng