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osu! email templates

'Canned responses' used by the osu! support team to help supplement and accelerate response times

Requirements

  • People skills and problem solving
  • Native or near-native level written English

Contributing

All contributions are welcomed. Contributions may be made via pull requests to this repository - any proposed changes will be reviewed by the support team and discussed both publicly and privately before being approved.

We are not currently looking for translations at this time, but we may be in the future.

All proposed changes must be:

  • Clear, concise and in 'simple English'
  • As accurate as possible
  • Supply valid references to included information where appropriate
    • For example, a response centered around tournament tickets must include a link to a specific wiki article or post from an osu!team member detailing the change

Licence

The contents of this repository is released under the MIT licence. Please see the licence file for more information. tl;dr you can do whatever you want as long as you include the original copyright and license notice in any copy of the software/source.

Please note that this does not cover the usage of the "osu!" or "ppy" branding in any software, resources, advertising or promotion, as this is protected by trademark law.

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Various email templates we use

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