Troubleshooting SSL certificate errors
Netlify is a free static website hosting service that uses Let's Encrypt, that is a popular Certificate Authority (CA) that provides free SSL/TLS certificates. Let's Encrypt automatically provision and renew SSL certificates for custom domains on Netlify.
The hosting website Netlify could not provision a SSL certificate for G&G website. The SSL certificate error is seen in the server configuration, and is seen whenever the website is accessed.
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Hosted environment: Netlify
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Hosting Plan: Free
Error message: "We could not provision a Let’s Encrypt certificate for your custom domain."
Category: Certificate Provisioning Error
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Check DNS
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In your netlify server settings assign external registered custom domain to point to Netlify site
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Add the two entries to the Production domains. One entry for apex domain and the next for the www subdomain
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Set www subdomain as your primary domain and gngpressurewash.com as your apex domain. This is a recommended set up in Netlify for custom domain names.
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The A Record for bare domain was changed to point to 75.2.60.5.
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Advanced troubleshooting
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HSTS preload
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Create a certificate and manually have it set up to the website.
Expectation:
- When the user searches for the domain name 'gngpressurewash.com' in their browser they will be redirected to 'www.gngpressurewash.com'over a TSL connection.
Title: SSL/TLS CERTIFICATE FAILED
Nelfify shows that they were not able to create and configure a certificate to the website. This is a warning that secure connection on the website is not enabled.
Title: WEBSITE ACCESS NOT SECURED
At the website access point a warning is prompted to the user that the website does not have a valid certificate is urged to exercise caution because they can be hacked.
Title: DNS VERIFICATION FAILED
The DNS configuration for the custom domain is not configured properly to map to the Netilfy site.
Terms: Apex domain Primary domain