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…or-cancel-an-Arduino-Cloud-plan-

Improvements to "Review, change, or cancel an Arduino Cloud plan" [HC-1184]
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Renat0Ribeir0 authored Oct 21, 2024
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Expand Up @@ -3,10 +3,12 @@ title: "Review, change, or cancel an Arduino Cloud plan"
id: 4401881299090
---

You can review, change or cancel your Arduino Cloud plan at any time:
You can review, change or cancel your Arduino Cloud plan at any time.

In this article:

* [Review your current plans](#review)
* [Understand which space each plan is associated to](#space-plan-association)
* [Understand where plan features are active](#space-plan-association)
* [Change payment method and billing info](#payment-and-billing)
* [Modify a plan](#switch)
* [Cancel a plan](#cancel)
Expand All @@ -17,8 +19,8 @@ You can review, change or cancel your Arduino Cloud plan at any time:

## Review your current plans

1. Open the **My Plans** page by
* going directly to [store.arduino.cc/digital/subscriptions/plans](https://store.arduino.cc/digital/subscriptions/plans)
1. Open the **My Plans** page by:
* going directly to [digital-store.arduino.cc/subscriptions/plans](https://digital-store.arduino.cc/subscriptions/plans)
* or clicking *![profile symbol](img/symbol_profile.png) > My Plans* from anywhere on the Arduino website (when signed in).
2. Review your plans and the subscription period, payment method, and billing info for any paid plans.

Expand All @@ -30,9 +32,7 @@ If you are part of any Cloud spaces with School or Enterprise plans, they will a

## Understand where plan features are active

Each plan is associated to one space in Arduino Cloud.

On the [My plans](#review) page, you can what space the features for each plan is active in:
Each plan is associated with a specific space in Arduino Cloud. Go to [My Plans](https://digital-store.arduino.cc/subscriptions/plans) to see where the features of each plan are active:

* Individual plans (Entry, Maker, and Maker Plus) increase the limits of your **Private Space**.
* Enterprise plans increase the limits of the shared space displayed below the text "Enterprise Plan".
Expand All @@ -44,8 +44,8 @@ On the [My plans](#review) page, you can what space the features for each plan i

## Change payment method and billing info

1. Open the **My Plans** page by
* going directly to [store.arduino.cc/digital/subscriptions/plans](https://store.arduino.cc/digital/subscriptions/plans)
1. Open the **My Plans** page by:
* going directly to [digital-store.arduino.cc/subscriptions/plans](https://digital-store.arduino.cc/subscriptions/plans)
* or clicking *![profile symbol](img/symbol_profile.png) > My Plans* from anywhere on the Arduino website (when signed in).
2. Under **Payment method**, click CHANGE to update your payment method.
3. Under **Billing info**, click CHANGE to update your billing info.
Expand All @@ -60,8 +60,14 @@ Payment or billing info for School and Enterprise plans can only be changed by t

## Modify a plan

1. Open the **My Plans** page by
* going directly to [store.arduino.cc/digital/subscriptions/plans](https://store.arduino.cc/digital/subscriptions/plans)
> [!NOTE]
>
> * School and Enterprise plans can only be modified by the **subscription admin**.
>
> * If you need to upgrade from an Individual to an Enterprise plan, [contact us](https://www.arduino.cc/en/contact-us/) for assistance.
1. Open the **My Plans** page by:
* going directly to [digital-store.arduino.cc/subscriptions/plans](https://digital-store.arduino.cc/subscriptions/plans)
* or clicking *![profile symbol](img/symbol_profile.png) > My Plans* from anywhere on the Arduino website (when signed in).
2. Find the plan you want to change.
3. Click MODIFY PLAN.
Expand All @@ -72,24 +78,27 @@ Payment or billing info for School and Enterprise plans can only be changed by t

!["Monthly" and "Maker Plus" options selected in the "Modify plan" page](img/modify-plan.png)

> [!NOTE]
>
> * The Entry plan is only available as a yearly option.
5. Click REVIEW PAYMENT INFORMATION to continue.

> [!NOTE]
>
> * If the button is greyed out, the currently selected plan is already active with your account.
> * The Entry plan is only available as a yearly option.
> * Plan upgrades will take effect immediately. When downgrading your plan, you will retain access to your paid features until the end of the billing cycle. See [Billing and feature changes when switching to a different Cloud plan](https://support.arduino.cc/hc/en-us/articles/4401874211730) for more information.
### Schedule of plan changes

* Plan upgrades take effect immediately.
* If you downgrade your plan, you will keep access to your paid features until the current billing cycle ends.

School and Enterprise plans can only be modified by the **subscription admin**.
For more information, see [Billing and feature changes when switching to a different Cloud plan](https://support.arduino.cc/hc/en-us/articles/4401874211730).

---

<a id="cancel"></a>

## Cancel a plan

1. Open the **My Plans** page by
* going directly to [store.arduino.cc/digital/subscriptions/plans](https://store.arduino.cc/digital/subscriptions/plans)
1. Open the **My Plans** page by:
* going directly to [digital-store.arduino.cc/subscriptions/plans](https://digital-store.arduino.cc/subscriptions/plans)
* or clicking *![profile symbol](img/symbol_profile.png) > My Plans* from anywhere on the Arduino website (when signed in).
2. Find the plan you want to cancel.
3. Click 'Cancel plan'.
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