New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Better error message for failed setTypeCreator #18

Open

adomasven opened this issue Feb 9, 2018 · 1 comment

Member

adomasven commented Feb 9, 2018 •

edited

Loading

Lots of reports with

[Exception... "The file �Zotero.dot� couldn't be opened because there is no such file. @[setTemplateTypeCreator:install.m:223]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: file:///Applications/Zotero.app/Contents/Resources/extensions/zoteroMacWordIntegration@zotero.org/components/zoteroMacWordIntegration.js :: checkStatus :: line 213" data: no]

We should return something much more descriptive, like

Zotero failed to install the plugin files into /Applications/Microsoft Office 2011/Office/Startup/Word. Please ensure that Zotero has write permissions and the directory exists.

Member

dstillman commented Aug 3, 2020

People are still encountering this error and getting confused:

https://forums.zotero.org/discussion/84461/installing-word-add-in-from-command-line-or-with-filewave (and many others)

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment