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Where is the documentation? #2

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souvik-dev-git opened this issue Jun 26, 2023 · 3 comments
Open

Where is the documentation? #2

souvik-dev-git opened this issue Jun 26, 2023 · 3 comments

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@souvik-dev-git
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Please share a documentation to use this plugin. I had downloaded it and kept under includes/plugins directory. But it shows nothing in OST backend.
@gogowitsch
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I just wanted to acknowledge that I have seen your issue. I currently don’t have osTicket installed, so it might take a while for updates. Maybe @hannsen can jump in and help.

@hannsen
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hannsen commented Jul 31, 2023

For me it shows up under the plugins list. We are on v1.17 .
We have it under /include/plugins/osTicket-Drupal-Authenticator

image

@gogowitsch
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Maybe it‘s a file permission problem. Make sure that the user for PHP can read the .PHP files. For example with Apache HTTP server, the default user is www-data. You might have to use the chmod or chown command.

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@hannsen @gogowitsch @souvik-dev-git