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M300 second battery serial number is empty #21

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KG3RK3N opened this issue Sep 28, 2023 · 2 comments
Open

M300 second battery serial number is empty #21

KG3RK3N opened this issue Sep 28, 2023 · 2 comments

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@KG3RK3N
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KG3RK3N commented Sep 28, 2023

Currently, the library returns 2 batteries but only one has a serial number on a M300.
Latest firmware & FlightRecordParsingLib version was used.
We changed the batteries 3 times (6 batteries in summary) and each time only one serial number was returned, the other one was always empty.

Here a sample:

"summary": {
 "platform": "Android",
 "appVersion": [
  4,
  0,
  64
 ],
 "batteriesInformation": {
  "1": {
   "index": 1,
   "firmwareVersion": [
    1,
    2,
    5,
    44
   ],
   "serialNumber": ""
  },
  "0": {
   "index": 0,
   "firmwareVersion": [
    1,
    2,
    5,
    44
   ],
   "serialNumber": "1Z6PJAGFA200DK"
  }
 },
 "camerasInformation": {
  "0": {
   "index": 0,
   "firmwareVersion": [
    7,
    0,
    1,
    5
   ],
   "serialNumber": "1W8DK180010P8R"
  }
 },
 "gimbalsInformation": {
  "0": {
   "index": 0,
   "firmwareVersion": [
    1,
    0,
    17,
    23
   ],
   "serialNumber": ""
  }
 },
 "remoteControllerInformation": {
  "index": 0,
  "firmwareVersion": [
   7,
   0,
   1,
   1
  ],
  "serialNumber": "1ZMBJC300301FL"
 },
 "flightControllerInformation": {
  "index": 0,
  "firmwareVersion": [
   3,
   4,
   18,
   29
  ],
  "serialNumber": "1ZNBJCG00C00CC"
 },
 "aircraftName": "M300 RTK",
 "startTime": 1695813408.98,
 "startCoordinate": {
  "latitude": 53.783923902643657,
  "longitude": 10.003720877745938
 },
 "totalDistance": 88.883934,
 "totalTime": 292.89990234375,
 "samplingRate": 10,
 "maxHeight": 7.6,
 "maxHorizontalSpeed": 4.06078815,
 "maxVirticalSpeed": 4.5,
 "uuid": "",
 "productType": "Matrice300RTK"
}

Here are 2 logs to reproduce that issue:
DJIFlightRecord_2023-09-27_[13-16-48].txt
DJIFlightRecord_2023-09-27_[11-59-49].txt

@dji-dev
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dji-dev commented Sep 28, 2023

Agent comment from xiaorong.zheng in Zendesk ticket #92043:

Hello KG3RK3N,

Thank you for reaching out to us! We have received your question and we are excited to assist you. We will promptly confirm it with our R&D team and keep you updated with any news.

If you have any other questions or need further assistance, please don't hesitate to let us know. We're here to help!

Best regards,
DJI Developer Support Team

°°°

@dji-dev
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dji-dev commented Apr 30, 2024

Agent comment from xiaorong.zheng in Zendesk ticket #92043:

Dear Client,
Thank you for contacting DJI.

We have updated the FlightRecordParsingLib on GitHub and fixed your issue. Please try again after updating to the latest version of FlightRecordParsingLib.

Hopefully our solution can help you.

Kindly Regards,
DJI Developer Support Team

°°°

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