No connect and RDP connect buttons

[garfield50]

Hi everybody,

from last windows version we have 3 or 4 new computer who when i install windows agent, i have no connect and rdp connect button. Chrome, edge and firefox have same probleme.

I check on all computers, mesh agent and tacticalrmm service are working perfect.

when i try recover connection, restart connection and recover agent the probleme stay the same. I try to remove agent and reinstall without solve problem.

Thanks for your help.

[silversword411]

That means mesh agent isn't connecting to mesh server.

Run mesh troubleshooting scripts

[bbrendon]

I think that could also mean you don't have permission in mesh to the computer.

[garfield50]

I m not find the mesh script. But i found my problem:

I clear the cache into tools menu

in globals settings, i uncheck "Sync Mesh Perms with TRMM" in meshcentral section

thanks for your help :)