Backend is offline (network error)

[rtfm87]

Server Info (please complete the following information):

• OS: Ubuntu- 22.04
• Browser: multiple / Safari/Chrome
• RMM Version: latest
  Installation Method:
• [c ] Standard

Describe the bug
After a fresh installation on Ubuntu 22.04 i'm not able to login to the webui with rmm.domain.com, there is a "Backend is offline" error.

The error on browser is "Failed to load resource: net::ERR_SSL_UNRECOGNIZED_NAME_ALERT" at access to the api.
logon to mesh.domain.com works fine.

Expected behavior
a fine login in the webui

[wh1te909]

that's a very generic error. what troubleshooting steps have you taken? https://docs.tacticalrmm.com/troubleshooting/