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Ikea Parasol device pairing fail #24430

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IgorDancik opened this issue Oct 21, 2024 · 0 comments
Open

Ikea Parasol device pairing fail #24430

IgorDancik opened this issue Oct 21, 2024 · 0 comments
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problem Something isn't working

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@IgorDancik
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IgorDancik commented Oct 21, 2024

What happened?

Unable to pair Ikea Parasol device because it cannot "get node descriptor"

Restart or interview re-run doesn't help
Pairing and device worked well in the past

What did you expect to happen?

Sucessfull interview and parining process of a new device

How to reproduce it (minimal and precise)

Functionning Z2M with several linked devices => enable link => Ikea Parasol into pairing mode => Z2M finds the device unable to interview => unsupported device with unfinished interview

Device was linked and worked well in the same HW environment
I have changed adapter EZSP => EMBER with flashing FW, other devices remained OK (I am not able to match exactly update and failure)

Log includes "zh" (zha?) attempt to get the data, ZHA is not /been installed

Full environment description:

  • Zigbee2MQTT version 1.40.2 commit: unknown
  • Coordinator type EmberZNet
  • Coordinator revision 7.4.4 [GA]
  • Coordinator IEEE Address 0xe8e07efffec2ab49
  • Frontend version 0.7.4
  • zigbee-herdsman-converters version 20.21.0
  • zigbee-herdsman version 2.1.3

Zigbee2MQTT version

1.40.2-1

Adapter firmware version

7.4.4 [GA]

Adapter

SONOFF_Zigbee_3.0_USB_Dongle_Plus_V2

Setup

RPi4 add-on

Debug log

error 2024-10-21 13:26:59 zh:controller: Interview failed for '0xf84477fffedcc1d5 with error 'Error: Interview failed because can not get node descriptor ('0xf84477fffedcc1d5')'
error 2024-10-21 13:26:59 z2m: Failed to interview '0xf84477fffedcc1d5', device has not successfully been paired

@IgorDancik IgorDancik added the problem Something isn't working label Oct 21, 2024
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