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cases.php
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cases.php
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<?php
$id_number = $_COOKIE['id_number'];
$member_number = $_COOKIE['member_number'];
$rec_id = $_COOKIE['rec_id'];
mysql_connect("localhost","root");
@mysql_select_db(crm) or die( "Unable to select database");
$caseresult=mysql_query("SELECT cases.uniqueid as uniqueid,cases.qtype_id as qtype_id,query_type.name as query_name,sub_qtype_id as sub_query_id,sub_query_type.name as sub_query_name,cases.user_id as user_id,users.name as user_name,cases.res_date as res_date,close_date FROM cases LEFT JOIN query_type ON (cases.qtype_id = query_type.uniqueid) LEFT JOIN sub_query_type ON (sub_qtype_id = sub_query_type.uniqueid) LEFT JOIN users ON (cases.user_id = users.user_id) WHERE persal_id = '$id_number' ORDER BY close_date DESC, uniqueid DESC");
while($caserow = mysql_fetch_array($caseresult)) {
$i = $caserow['uniqueid'];
?>
<div id="editbox<?php echo $i; ?>disp" class="box2 <?php if ($caserow['close_date'] == "Open") { echo "cases_open"; } else { echo "cases_closed"; }?>">
<div class="box-header">
<h1 class="case_header"><a href="#" id="case<?php echo $i; ?>">Case Number: <?php echo $i; ?></a></h1>
</div>
<table class="<?php if ($caserow['close_date'] == "Open") { echo "cases_open"; } else { echo "cases_closed"; }?>">
<tr>
<th>
<label >Case Type</label>
</th>
<th>
<label >Sub Type</label>
</th>
<th>
<label >Created By</label>
</th>
<th>
<label >Pending Date</label>
</th>
<th>
<label >Closed Date</label>
</th>
<th>
<label >Call Recording</label>
</th>
</tr>
<tr>
<td>
<label ><?php echo $caserow['query_name']; ?></label>
</td>
<td>
<label ><?php echo $caserow['sub_query_name']; ?></label>
</td>
<td>
<label ><?php echo $caserow['user_name']; ?></label>
</td>
<td>
<label ><?php echo $caserow['res_date']; ?></label>
</td>
<td>
<label><?php echo $caserow['close_date']; ?></label>
</td>
<td>
<?php
$recresult=mysql_query("SELECT recording,date FROM call_recordings WHERE case_id='$i'");
while($recrow = mysql_fetch_array($recresult)) {
$play = "";
if (file_exists("/var/spool/crm/monitor/".$recrow['recording'].".WAV")) {
$play = "<a style='background: none; float: left;' href=monitor/".$recrow['recording'].".WAV><img class='recording' src=img/play-icon-asi.png height='20' width='20'></a> <label>".$recrow['date']."</label>";
}
echo "<div>" . $play . "</div>";
}
?>
</td>
</tr>
</table>
</div>
<div id="editbox<?php echo $i; ?>edit" class="box2 cases_edit">
<div class="box-header-edit">
<h1 class="case_header">Edit Case Number: <?php echo $i; ?><a id="close<?php echo $i; ?>" class="close" href="#" style="background: none"><img src="img/close-icon-asi.png" alt="close" style="width:30px;height:30px;"></a></h1>
</div>
<form action="index.php?mod=mod_case" method="post" id="modcase<?php echo $i; ?>" name="modcase<?php echo $i; ?>">
<input type="hidden" id="case_id" name="case_id" value="<?php echo $i; ?>">
<input type="hidden" id="persal_id" name="persal_id" value="<?php echo $id_number; ?>">
<input type="hidden" id="uniqueid" name="uniqueid" value="">
<table class="cases_edit">
<tr>
<th>
<label >Case Type</label>
</th>
<th>
<label >Sub Type</label>
</th>
<th>
<label >Created By</label>
</th>
<th>
<label >Pending Date</label>
</th>
<th>
<label >Close Case</label>
</th>
<th>
<label >Call Recording</label>
</th>
</tr>
<tr>
<td>
<input type="hidden" id="qtype_id" name="qtype_id" value="<?php echo $caserow['qtype_id']; ?>">
<input class="hide" type="text" readonly id="query_name" name="query_name" value="<?php echo $caserow['query_name']; ?>">
<!-- <select id="type<?php echo $i; ?>" name="qtype" class="button" onchange="getsubtype<?php echo $i; ?>(this.value)">
<option value="<?php echo $caserow['qtype_id']; ?>"><?php echo $caserow['query_name']; ?></option>
<?php
$result=mysql_query("SELECT uniqueid,name from query_type ");
while($row = mysql_fetch_array($result))
{
echo "<option value='$row[0]'>$row[1]</option>";
}
?>
</select>-->
</td>
<td>
<input type="hidden" id="sub_query_id" name="sub_query_id" value="<?php echo $caserow['sub_query_id']; ?>">
<input class="hide" type="text" readonly id="sub_query_name" name="sub_query_name" value="<?php echo $caserow['sub_query_name']; ?>">
<!-- <select id="subtype<?php echo $i; ?>" name="sub_qtype" class="button" onchange="getresdate<?php echo $i; ?>(this.value)">
</select>-->
</td>
<td>
<input type="hidden" id="user_id" name="user_id" value="<?php echo $_SESSION['user_session']['uid']; ?>">
<input class="hide" type="text" readonly id="user_name" name="user_name" value="<?php echo $caserow['user_name']; ?>">
</td>
<td>
<input class="hide" type="text" readonly id="pendate<?php echo $i; ?>" name="pendate" value="<?php echo $caserow['res_date']; ?>">
</td>
<td>
<?php
if ($caserow['close_date']=="Open") {
?>
<label class="container">
<input name="closed" type="checkbox">
<span class="checkmark"></span>
</label>
<?php
} else {
?>
<input class="hide" type="text" readonly id="pendate<?php echo $i; ?>" name="pendate" value="<?php echo $caserow['close_date']; ?>">
<?php
}
?>
</td>
<td>
<label <?php if (isset($id_number)) { echo "hidden"; } ?> id="recording" style="padding-left: 29px" class="container">
<input name="recording" type="checkbox">
<span class="checkmark"></span>Allocate Recording
</label>
</td>
</tr>
<tr>
<th>
<label>Notes</label>
</th>
</tr>
<?php
$notesresult=mysql_query("SELECT notes,name FROM notes LEFT JOIN users ON (users.user_id = notes.user_id) WHERE case_id = '$i';");
while($notesrow = mysql_fetch_array($notesresult)) {
echo "<tr><td>";
echo "<label>".$notesrow['notes']."</labe></td><td><label class='tab'>".$notesrow['name']."</label>";
echo "</td></tr>";
}
?>
<tr>
<td colspan="6">
<textarea style="resize: none;" id="notes" class="fsField" name="notes" rows="4" cols="100"><?php echo $caserow['notes']; ?></textarea>
</td>
</tr>
</table>
</form>
<div align="center">
<button type="submit" form="modcase<?php echo $i; ?>" class="button" value="submit" id="modifyButton<?php echo $i; ?>">Modify</button>
</div>
</div>
<script>
$(document).ready(function(){
$("#editbox<?php echo $i; ?>edit").hide();
$( "#case<?php echo $i; ?>" ).click(function() {
$("#createbox").hide();
$("#editbox<?php echo $i; ?>disp").hide();
$("#editbox<?php echo $i; ?>edit").show();
});
$( "#close<?php echo $i; ?>" ).click(function() {
$("#createbox").hide();
$("#editbox<?php echo $i; ?>disp").show();
$("#editbox<?php echo $i; ?>edit").hide();
});
$( "#modifyButton<?php echo $i; ?>" ).click(function() {
evtSource.addEventListener("message", handler);
updateConnectionStatus('Connected', true);
});
document.getElementById("subtype<?php echo $i; ?>").innerHTML = "<option value=''>== choose one ==</option>";
});
function getsubtype<?php echo $i; ?>(str) {
var xhttp;
if (str == "") {
document.getElementById("subtype<?php echo $i; ?>").innerHTML = "";
return;
}
xhttp = new XMLHttpRequest();
xhttp.onreadystatechange = function() {
if (this.readyState == 4 && this.status == 200) {
document.getElementById("subtype<?php echo $i; ?>").innerHTML = this.responseText;
}
};
xhttp.open("GET", "getsubtype.php?s1type="+str, true);
xhttp.send();
}
function getresdate<?php echo $i; ?>(str) {
var xhttp;
if (str == "") {
document.getElementById("pendate<?php echo $i; ?>").value = "";
return;
}
xhttp = new XMLHttpRequest();
xhttp.onreadystatechange = function() {
if (this.readyState == 4 && this.status == 200) {
document.getElementById("pendate<?php echo $i; ?>").value = this.responseText;
}
};
xhttp.open("GET", "getpendate.php?s1type="+str, true);
xhttp.send();
}
</script>
<br>
<?php
}
?>